Terms of service
MICHAEL DC, LLC — WEBSITE TERMS AND CONDITIONS
Effective Date: October 16, 2025
Entity: Michael DC, LLC (“Michael DC,” “we,” “us,” or “our”)
These Terms and Conditions (“Terms”) govern your access to and use of the Michael DC, LLC website (the “Website”),
including all content, functionality, and products or services made available through it (collectively, the “Services”). By
visiting, browsing, creating an account, or making a purchase through the Website, you agree to be legally bound by these
Terms and our accompanying Privacy Policy. If you do not agree, you must immediately discontinue access and refrain from
using the Website or Services.
1. Acceptance of Terms and Modifications
By using this Website, you acknowledge that you have read and understood these Terms and agree to comply with them.
Michael DC reserves the right to modify, update, or replace these Terms at any time, in its sole discretion. Any changes will
become effective upon posting the revised version on this Website.
Continued use of the Website following such posting constitutes your acceptance of the modified Terms. You are responsible
for reviewing these Terms periodically for updates.
Michael DC may, at any time, modify or discontinue any portion of the Website, with or without notice, and shall not be held
liable for any modification, suspension, or discontinuation of the Website or any part thereof.
2. License to Use Website
Michael DC grants you a limited, revocable, non-exclusive, non-transferable license to access and use this Website solely for
your personal, non-commercial purposes and in accordance with these Terms.
You agree not to:
• Reproduce, duplicate, copy, sell, resell, or exploit any part of the Website for commercial purposes;
• Modify, distribute, or publicly display any materials from the Website without prior written permission from Michael
DC;
• Use the Website in any manner that could damage, disable, overburden, or impair its functionality;
• Attempt to gain unauthorized access to any part of the Website, its servers, or connected networks;
• Use any data-mining tools, robots, or similar extraction methods; or
• Interfere with the proper working of the Website in any way.
All rights not expressly granted in these Terms remain reserved to Michael DC, LLC. Any unauthorized use automatically
terminates your license to use this Website.
3. Prohibited Conduct
You agree to use this Website only for lawful purposes and in compliance with all applicable local, state, and federal laws. You
must not:
• Transmit or upload any harmful code, virus, or malware;
• Submit false or misleading information;
• Engage in any activity that interferes with another user’s access to the Website;
• Use the Website for fraudulent, abusive, or defamatory purposes;
• Attempt to impersonate another person, entity, or Michael DC employee; or
• Violate or infringe upon the intellectual property, privacy, or publicity rights of others.
Michael DC reserves the right to investigate and take appropriate legal action against any individual or entity that violates this
section, including termination of access and referral to law enforcement.
4. User Representations and Warranties
By using the Website, you represent and warrant that:
• You are at least eighteen (18) years of age or the legal age of majority in your jurisdiction;
• You possess the legal capacity to enter into binding contracts;
• You will provide accurate, current, and complete information when creating an account or placing an order.
• You are not accessing the Website for any unlawful purpose; and
• You will comply with all applicable laws and regulations in connection with your use of the Website.
If any information you provide is found to be false, misleading, or incomplete, Michael DC reserves the right to suspend or
Terminate your account and refuse future access.
5. Medical Disclaimer
All content, text, videos, articles, and other information made available on the Website are provided strictly for general
educational and informational purposes. Nothing contained on the Website or in our communications should be interpreted as
medical advice or diagnosis.
You should always consult your licensed healthcare provider before starting any dietary supplement, fitness program, or
wellness regimen.
Statements about products sold or promoted by Michael DC have not been evaluated by the U.S. Food and Drug
Administration (FDA). Our products are not intended to diagnose, treat, cure, or prevent any disease.
Never disregard professional medical advice or delay seeking medical attention based on information obtained from this
Website. Your use of the Website and its content does not establish a doctor–patient or healthcare provider–patient relationship.
6. Commercial Transactions
6.1 Product Availability and Orders
All purchases made through the Website are subject to product availability. We reserve the right to limit the quantity of any
item purchased and to refuse service to any customer for any reason at our discretion.
In the event a product becomes unavailable after you place an order, Michael DC reserves the right to cancel your order or
substitute it with a comparable item of equal or greater value, subject to your approval.
6.2 Account Creation and Accuracy
When purchasing products, you may be asked to create an account or provide identifying information. You agree to provide
truthful, accurate, and up-to-date information and to maintain the security of your account credentials. You are responsible for
all activities occurring under your account.
6.3 Refusal of Service
Michael DC reserves the right to refuse or cancel orders if there is suspicion of fraud, abuse, or violation of these Terms.
7. Product Representations and Limitations
Michael DC endeavors to present its products accurately. However, descriptions, pricing, and visual representations may
contain typographical errors or slight variations in color, labeling, or appearance. Such differences do not constitute defects or
grounds for cancellation.
All product information, including ingredient listings and suggested use, is provided for informational purposes only. You are
responsible for reading labels, warnings, and usage instructions before consuming or applying any product.
We reserve the right to discontinue or modify any product at any time without prior notice.
8. Pricing, Errors, and Order Placement
All prices on the Website are displayed in U.S. dollars and are subject to change without notice. If a pricing or typographical
error occurs, Michael DC reserves the right to correct it and cancel or modify affected orders, even if payment has already been
processed.
By placing an order, you agree that:
• You are purchasing products for personal use only and not for resale.
• Your payment information is valid and authorized.
• You will not file a fraudulent chargeback or dispute without first contacting customer service.
An order confirmation email does not constitute acceptance of an order. Michael DC reserves the right to accept or decline
orders at its sole discretion.
9. Shipping, Handling, and Delivery
9.1 Shipping Process
Shipping and handling fees will be displayed at checkout. Orders are shipped via third-party carriers, and estimated delivery
times are provided for convenience only. Michael DC is not responsible for delays caused by shipping carriers, weather, or
other conditions beyond our control.
9.2 Risk of Loss
All products purchased are shipped under a shipment contract. Title and risk of loss transfer to you upon delivery of the
package to the carrier. You must contact the carrier directly for lost, stolen, or delayed shipments once an item is marked as
“delivered.”
9.3 Damaged or Missing Items
Please inspect your shipment upon receipt. Claims for damaged or missing items must be reported to Michael DC within seven
(7) days of delivery.
10. Sales Tax and Payment Terms
Sales tax will be applied where required by law based on your shipping address. All transactions must be paid in full before an
order is shipped.
Accepted payment methods include credit/debit cards and other options displayed at checkout. By submitting payment
information, you authorize Michael DC and its payment processor to charge your payment method for the total order amount,
including taxes and shipping.
If a payment fails or is later disputed, Michael DC reserves the right to suspend shipment, cancel orders, or recover outstanding
amounts through lawful means.
11. International Orders
Michael DC currently serves customers within the United States unless otherwise stated. For international orders (if
applicable), you are responsible for all customs duties, import taxes, and related fees.
Delivery times for international shipments may vary due to customs inspections and regulatory clearance.
12. Subscriptions and Automatic Renewals
12.1 Overview
Michael DC may offer optional subscription or automatic reorder programs (“Subscriptions”) for select products to ensure
uninterrupted delivery. By enrolling, you authorize recurring charges to your chosen payment method at the frequency you
select.
12.2 Billing and Charges
Each Subscription cycle constitutes a separate purchase transaction. You authorize Michael DC to automatically charge your
stored payment method for the total amount due, including taxes and shipping, until you modify or cancel your Subscription.
12.3 Modification or Cancellation
You may update or cancel a Subscription at any time by logging into your account and following the instructions under
Manage Subscriptions. To avoid being charged for the next shipment, any cancellation or modification must be completed at
least twenty-four (24) hours prior to the scheduled billing date.
12.4 Termination by Michael DC
We reserve the right to modify, suspend, or discontinue Subscriptions at any time. If a change affects pricing or frequency, you
will receive reasonable notice before it takes effect.
13. Returns, Refunds, and Satisfaction Policy
13.1 Returns
Our policy is valid for a period of 30 calendar days from the date of purchase.
We do not offer refunds; however, you may return a product for an exchange.
If more than 30 days have passed since your purchase, we unfortunately cannot offer an exchange.
13.2 Exchange Requirements
To qualify for an exchange, the following criteria must be met:
• The product is defective.
• The product must be in its original packaging.
• The product must be unused.
All returns will be inspected to ensure these criteria are met.
If the product does not meet the listed requirements, we reserve the right not to issue an exchange.
Perishable goods are completely exempt from being returned.
13.3 Proof of Purchase
To complete your exchange, we require one of the following:
• A receipt,
• A purchase order, or
• Other proof of purchase.
Without valid proof of purchase, we will not be able to process an exchange.
13.4 Sale & Clearance Items
Only regular-priced items are eligible for exchange.
Unfortunately, sale or clearance items cannot be exchanged.
13.5 Shipping Items
To initiate an exchange, you must contact us first.
All returns should be mailed to:
Michael DC
1615 Lakes Pkwy, Suite C
Lawrenceville, GA 30043
You will be responsible for paying the shipping costs associated with returning your item.
Shipping costs are non-refundable.
Please ensure that all goods are properly packaged to prevent damage during transit.
If the product arrives damaged or has been used beyond the scope of reasonable inspection,
we may reject the exchange.
Contacting Us
For any questions or concerns related to this Refund Policy, please contact us at: support@michaeldcsupplements.com
13.6 Limitations
Michael DC reserves the right to deny refund requests that show evidence of abuse, excessive returns, or fraudulent activity.
14. Promotions, Coupons, and Sweepstakes
14.1 Promotional Codes
From time to time, Michael DC may issue promotional codes or coupons. These offers are personal to you, non-transferable,
and may be subject to expiration dates or additional restrictions.
14.2 Misuse of Promotions
We reserve the right to cancel any order or deactivate promotional codes if we believe an offer is being used fraudulently.
resold, or distributed beyond its intended purpose.
14.3 Sweepstakes and Contests
Any sweepstakes, contests, or other promotional events offered through the Website will be governed by separate official rules.
By participating, you agree to abide by such rules and the decisions of the designated sponsor(s).
15. User-Generated Content
15.1 Definition
“User-Generated Content” means any reviews, comments, photos, testimonials, feedback, or other materials submitted by users
through the Website or our social-media channels.
15.2 Ownership and License
While you retain ownership of your submissions, you grant Michael DC a perpetual, worldwide, royalty-free, irrevocable, and
fully sublicensable license to use, reproduce, publish, translate, modify, adapt, display, and distribute your content in any media
for any lawful purpose, including marketing or product improvement.
15.3 Representations
By submitting User Content, you represent and warrant that:
• You own or control all rights necessary to grant the above license;
• The content is accurate and not misleading.
• It does not infringe on any third-party rights, including intellectual property, privacy, or publicity rights; and
• It does not contain defamatory, obscene, harassing, or unlawful material.
15.4 Moderation
Michael DC reserves the right, but not the obligation, to monitor, edit, or remove User Content that violates these Terms or is
otherwise objectionable. We are not liable for any User Content posted by third parties.
16. Intellectual Property Rights
All materials on the Website, including text, images, graphics, videos, software, and overall site design (“Website Content”),
are owned by or licensed to Michael DC, LLC and protected by U.S. and international copyright and trademark laws.
You may view, download, and print copies of Website Content solely for personal, non-commercial use. You may not:
• Reproduce, republish, or distribute any Website Content without written permission;
• Modify or create derivative works from the Website Content; or
• Remove copyright, trademark, or proprietary notices.
All rights not expressly granted herein remain the exclusive property of Michael DC LLC or its licensors.
17. Trademarks and Brand Ownership
All trademarks, service marks, and trade names displayed on the Website—including but not limited to MICHAEL DC,
product names, taglines, and logos—are registered or common-law marks owned by Michael DC LLC. Unauthorized use of
any mark or logo may violate intellectual property laws and is strictly prohibited.
Third-party names or logos appearing on the Website are the property of their respective owners and are used only to identify
their products or services. Their appearance does not imply endorsement or affiliation.
18. Communications and Electronic Notices
By using the Website or providing your contact information, you consent to receive communications from Michael DC
electronically, including via email, text, or postings on the Website.
You agree that all agreements, disclosures, and notices we send electronically satisfy any legal requirement that such
communications be in writing.
You may opt out of marketing emails at any time by clicking “Unsubscribe” at the bottom of our messages, though
transactional and order-related emails will continue as necessary to complete your purchases.
19. Third-Party Links, Services, and Content
19.1 External Links
The Website may contain links to third-party websites, online services, social-media platforms, or resources that are not owned
or controlled by Michael DC, LLC (“Third-Party Sites”). These links are provided solely for your convenience and
informational purposes.
Michael DC does not endorse, monitor, control, or assume responsibility for the content, policies, or practices of any Third-
Party Site.
By clicking on a third-party link, you acknowledge and agree that:
• Michael DC is not responsible or liable for the accuracy, legality, reliability, or quality of any Third-Party Site or any
information, advertising, products, or materials available thereon;
• Accessing any Third-Party Site is entirely at your own risk; and
• You should review the applicable terms and privacy policies of such sites before engaging with them.
Your interactions with third-party businesses, service providers, or advertisers found on or through the Website are solely
between you and such third parties. Michael DC shall not be liable for any loss or damage of any kind incurred as a result of
dealings with or the presence of such third parties.
19.2 Third-Party Services
Certain features of the Website may integrate with third-party services (including but not limited to payment processors,
shipping carriers, review platforms, or social-media sharing tools).
Your use of those integrated services is subject to the third-party’s own terms and policies, and Michael DC disclaims
responsibility for acts or omissions of such third parties.
20. Digital Millennium Copyright Act (DMCA) Policy
Michael DC respects the intellectual property rights of others and expects users to do the same. In compliance with the Digital
Millennium Copyright Act (17 U.S.C. § 512), we will respond promptly to proper written notices of alleged copyright
infringement.
20.1 How to Submit a Notice of Claimed Infringement
If you believe that any material on the Website infringes your copyright, please submit a notification containing all of the
following information:
1. A description of the copyrighted work that you claim has been infringed;
2. Identification of the material that you believe to be infringing, including its location on the Website (URL or specific
page reference);
3. Your name, mailing address, telephone number, and email address;
4. A statement that you have a good-faith belief that use of the material is not authorized by the copyright owner, its agent,
or the law;
5. A statement that the information in your notice is accurate and, under penalty of perjury, that you are the copyright
owner or authorized to act on behalf of the copyright owner; and
6. Your physical or electronic signature.
Send the written notice to:
Designated Agent
Michael DC, LLC — Legal Department
P.O. Box 3093, Corpus Christi, TX 78463
Email: support@michaeldcsupplements.com
Upon receiving a valid DMCA notice, Michael DC will investigate and take appropriate action, including removing or
disabling access to the allegedly infringing material.
20.2 Counter-Notification
If your material has been removed or disabled in error, you may send us a counter notification that includes:
1. Identification of the material that has been removed or to which access has been disabled, and the location at which the
material appeared before it was removed or disabled;
2. A statement under penalty of perjury that you have a good-faith belief the material was removed or disabled as a result
of a mistake or misidentification;
3. Your name, address, telephone number, and email address;
4. A statement that you consent to the jurisdiction of the federal district court for the judicial district in which your address
is located (or, if outside the United States, that you consent to jurisdiction of any U.S. district court with jurisdiction
over Michael DC) and that you will accept service of process from the person who provided the original DMCA notice
or an agent thereof; and
5. Your physical or electronic signature.
Upon receipt of a valid counter-notification, Michael DC may restore the material in accordance with DMCA procedures
unless the complaining party files a court action seeking to restrain such restoration.
20.3 Repeat Infringer Policy
It is the policy of Michael DC to terminate, in appropriate circumstances, the accounts of users who are deemed repeat
infringers.
21. Disclaimer of Warranties
21.1 General Disclaimer
To the fullest extent permitted by applicable law, your use of the Website, Services, and all products or information obtained
through the Website is at your own risk.
The Website, its content, and all related Services are provided on an “AS IS” and “AS AVAILABLE” basis without warranties
of any kind, express or implied.
Michael DC disclaims all warranties, whether express, implied, statutory, or otherwise, including but not limited to:
• Implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement;
• Warranties arising from course of dealing, course of performance, or trade usage; and
• Any representations regarding the reliability, accuracy, or completeness of Website content.
21.2 No Guarantee of Results
Michael DC does not guarantee that any product, supplement, or program will yield specific results. Individual outcomes
depend on numerous factors, including age, genetics, lifestyle, adherence, and overall health status.
21.3 System Reliability
Michael DC does not warrant that the Website or its servers will be uninterrupted, error-free, or free of viruses or other harmful
components. You are responsible for implementing appropriate safeguards such as anti-virus protection and data backup.
21.4 Third-Party Content
Any information, opinions, or advice provided by third parties through the Website are those of their respective authors and not
of Michael DC. We do not assume responsibility for any reliance placed on such materials.
22. Indemnification
You agree to defend, indemnify, and hold harmless Michael DC, LLC, its affiliates, subsidiaries, officers, directors, employees,
contractors, licensors, suppliers, and agents (collectively, the “Indemnified Parties”) from and against any and all claims,
damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees and court costs) arising out of or relating to
to:
1. Your use or misuse of the Website, Services, or products;
2. Your violation of these Terms or any applicable law;
3. Your infringement or alleged infringement of the rights of any third party, including intellectual property, privacy, or
publicity rights; or
4. Any User-Generated Content or communications submitted through your account.
Michael DC reserves the right, at your expense, to assume exclusive defense and control of any matter otherwise subject to
indemnification, and you agree to cooperate fully with our defense. You will not settle any claim without the prior written
consent of Michael DC.
23. Limitation of Liability
23.1 General Limitation
To the fullest extent permitted by law, Michael DC, LLC, its affiliates, and their respective officers, directors, employees, or
agents shall not be liable for any indirect, incidental, consequential, punitive, or special damages arising out of or related to:
• The use of, or inability to use, the Website or Services;
• Any products purchased through the Website;
• Any loss of profits, revenue, data, or goodwill; or
• Unauthorized access to or alteration of your transmissions or data, whether based on warranty, contract, tort,
negligence, strict liability, or any other legal theory.
Even if Michael DC has been advised of the possibility of such damages, our total cumulative liability to you for any claim
shall not exceed fifty U.S. dollars ($50.00).
23.2 Certain State Laws
Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages; in those jurisdictions, the
above limitations shall apply to the maximum extent permitted by law.
23.3 Allocation of Risk
The foregoing limitations form an essential basis of the bargain between you and Michael DC, and the Services would not be
provided without such limitations.
24. Governing Law and Dispute Resolution
24.1 Governing Law
These Terms and any dispute arising from or relating to the Website, Services, or products shall be governed by and construed
in accordance with the laws of the State of Texas, without regard to its conflict-of-laws principles.
24.2 Venue
You agree that any action or proceeding arising out of or relating to these Terms shall be brought exclusively in the state or
federal courts located in Harris County, Texas, and you hereby submit to the personal jurisdiction of such courts and waive any
objection based on forum non conveniens.
24.3 Class-Action Waiver
To the fullest extent permitted by law, all disputes must be resolved on an individual basis. You and Michael DC agree not to
participate as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding.
24.4 Jury-Trial Waiver
You and Michael DC each waive any right to a jury trial in any proceeding arising from or related to these Terms or your use of
the Website.
24.5 Equitable Relief
Nothing in this section limits either party’s right to seek injunctive or other equitable relief in a court of competent jurisdiction
to prevent actual or threatened infringement, misappropriation, or violation of intellectual-property or proprietary rights.
25. Termination of Access and Use
25.1 Termination by Michael DC
Michael DC, LLC reserves the right, at its sole discretion and without prior notice, to suspend, restrict, or permanently
terminate your access to the Website or any part of the Services for any reason, including but not limited to:
• Violation of these Terms;
• Conduct that Michael DC, in its sole judgment, considers abusive, unlawful, or harmful to other users or to the
reputation of the company;
• Fraudulent activity, suspected or confirmed; or
• Requests by law enforcement or regulatory authorities.
Such termination may include deactivation or deletion of your account, loss of access to order history, and removal of User-
Generated Content. You acknowledge that Michael DC shall not be liable to you or any third party for any termination or
suspension of access.
25.2 Voluntary Termination by User
You may close your account and terminate your use of the Website at any time by contacting Customer Support via the email
or address listed in Section 30. Please note that termination of your account will not automatically cancel or refund any
pending Subscription or order already processed.
25.3 Effect of Termination
Upon termination for any reason:
• All licenses and rights granted to you under these Terms will immediately cease;
• You must promptly discontinue all access to the Website and use of any Services; and
• Sections relating to Intellectual Property, Indemnification, Limitation of Liability, Governing Law, and Dispute
Resolution will survive termination and remain in full force and effect.
Michael DC retains the right to maintain archival copies of transactional data, correspondence, and other records as required by
law or legitimate business purposes.
26. Modification, Suspension, and Discontinuation of Services
Michael DC reserves the right, at any time and without notice, to:
• Modify, update, or enhance any aspect of the Website, Services, or product offerings;
• Suspend or restrict access for maintenance, upgrades, or operational reasons; and
• Permanently discontinue any part of the Website or product line, including removing features or content.
You acknowledge that Michael DC shall not be liable for any modification, price change, suspension, or discontinuance of the
Website or Services.
If a modification materially affects a paid Subscription or ongoing service, Michael DC will provide notice consistent with
applicable law.
27. Force Majeure
Michael DC shall not be held responsible or liable for any delay or failure in performance resulting from causes beyond its
reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, supply-chain
disruptions, epidemics, governmental actions, internet or utility failures, or transportation interruptions.
In such cases, obligations affected by the event will be suspended for the duration of the delay, and performance will resume as
soon as commercially practicable.
28. Severability
If any provision of these Terms is found by a court or tribunal of competent jurisdiction to be invalid, illegal, or unenforceable,
such provision shall be enforced to the maximum extent permitted by law, and the remaining provisions shall remain in full
force and effect.
No failure or delay by Michael DC in enforcing any right or provision shall constitute a waiver of such right or provision.
29. Entire Agreement
29.1 Complete Understanding
These Terms and Conditions, together with any policies referenced herein (including but not limited to our Privacy Policy and
any specific product or Subscription terms), constitute the entire agreement between you and Michael DC, LLC with respect to
your use of the Website and Services.
They supersede any prior agreements, communications, or understandings—whether written or oral—relating to the same
subject matter.
29.2 No Agency or Partnership
Nothing in these Terms creates an agency, partnership, joint venture, employment, or fiduciary relationship between you and
Michael DC. You may not assign or transfer your rights or obligations under these Terms without prior written consent from
Michael DC.
29.3 No Waiver
Any waiver of a breach or default under these Terms shall not be deemed a waiver of any subsequent or continuing breach or
default.
All waivers must be in writing and signed by an authorized representative of Michael DC to be effective.
30. Notices and Contact Information
All notices, legal communications, and customer-service inquiries concerning these Terms should be directed to:
Michael DC, LLC
Attn: Legal Department
P.O. Box 3093
Corpus Christi, Texas 78463
Email: support@michaeldcsupplements.com
For order-related support, please contact Customer Support via the contact information provided on our Website’s “Support”
page.
31. Headings and Interpretation
Section headings are provided for convenience only and do not affect the meaning or interpretation of these Terms.
All references to “including” or “includes” shall be deemed to mean “including, without limitation.”
32. Survival of Terms
The following sections shall survive termination or expiration of these Terms for any reason:
• Intellectual Property Rights
• Disclaimer of Warranties
• Indemnification
• Limitation of Liability
• Governing Law and Dispute Resolution
• Severability
• Entire Agreement
• Contact Information
33. Mandatory Arbitration
PLEASE READ THIS SECTION CAREFULLY – IT AFFECTS YOUR LEGAL RIGHTS. BY USING THE WEBSITE
OR SERVICES, YOU AGREE THAT MOST DISPUTES BETWEEN YOU AND MICHAEL DC, LLC WILL BE
RESOLVED THROUGH BINDING ARBITRATION ON AN INDIVIDUAL BASIS, NOT IN COURT.
33.1 Informal Dispute Resolution First
Before starting arbitration or any other formal process, you and Michael DC agree to try to resolve any dispute informally.
• Send a written description of your dispute (your name, the email tied to your account or order, a detailed statement of
the facts, the relief you want, and evidence of your relationship with us) to support@michaeldcsupplements.com or
by mail to:
Michael DC, LLC, P.O. Box 3093, Corpus Christi, TX 78463.
• We will both negotiate in good faith for 60 days after we receive the notice. Any applicable limitations period and filing
deadlines are tolled during this period.
If no resolution is reached within 60 days, either party may commence arbitration as set out below.
33.2 Mutual Arbitration Agreement; Scope; FAA
If informal efforts fail, any claim, dispute, or controversy between you and Michael DC arising out of or relating to the
Website, the Services, products, communications, these Terms, or the validity, enforceability, scope, or interpretation of this
Arbitration section (collectively, “Dispute”) must be resolved exclusively by final and binding arbitration, except as allowed in
“Small Claims & IP Exceptions” below.
• This Arbitration Agreement is made under, and governed by, the Federal Arbitration Act (“FAA”), 9 U.S.C. §§ 1–16.
• The arbitrator, not any court, has exclusive authority to resolve disputes about arbitrability (including formation, scope,
enforceability, or validity of this Arbitration Agreement), subject to the carve-outs below.
33.3 Small Claims & IP Exceptions; Equitable Relief
Notwithstanding the agreement to arbitrate:
• Either party may bring an individual claim in small claims court within its jurisdictional limits.
• Either party may bring a court action to protect its intellectual property rights (patents, copyrights, trademarks, trade
secrets) or to seek public injunctive relief where such relief is non-arbitrable by law.
• A court may determine whether the Informal Dispute Resolution step was satisfied, whether a claim is time-barred, or
whether a claim properly belongs in small claims court. Filing such actions does not waive the right to arbitrate any
other claims.
33.4 Class/Collective Action Waiver (Arbitration)
Arbitration will proceed on an individual basis only. The arbitrator may not consolidate or join claims, preside over any form
of class, collective, representative, mass, or private attorney general proceeding, or award relief for or against anyone who is
not a party to the proceeding, except as provided in Batch Arbitration below.
33.5 Rules; Forum; Seat; Law
• The arbitration will be administered by National Arbitration and Mediation (NAM) under its then-current rules
applicable to consumer disputes, including any Mass Filing or Fee schedules (collectively, the “NAM Rules”). NAM
rules are available at www.namadr.com or via commercial@namadr.com.
• Unless both sides agree otherwise, hearings (if any) will be by video or teleconference; if an in-person hearing is held,
the default locale is Harris County, Texas.
• The seat of the arbitration is Texas, the substantive law applied is Texas law, and the procedural framework is the FAA.
33.6 Procedures; Motions; Confidentiality
• For claims ≤ $10,000 where only monetary relief is sought, arbitration may proceed based on written submissions
unless the arbitrator requires or the parties mutually request a hearing.
• The arbitrator may allow dispositive motions where efficient.
• Unless prohibited by law, proceedings and records shall be confidential and closed to the public, subject to disclosure
needed for court confirmation or vacatur (filed under seal where allowed).
33.7 Batch Arbitration (Mass Filings)
To promote efficiency where many similar demands are filed:
• If 100 or more substantially similar arbitration demands (same or materially similar facts, theories, and requested relief)
are filed against Michael DC and are coordinated by the same counsel or organization (“Mass Filing”), the parties and
NAM will:
a. Administer in batches of 100 demands per batch (a final batch may be fewer than 100). Multiple batches may
proceed at once with reasonable staging.
b. Appoint one arbitrator per batch.
c. Sequence fees so that filing/admin fees for each demand become due only when that demand is placed into a
batch designated to proceed.
d. After the first batch issues awards, the parties and a NAM mediator (chosen from a ranked slate, with each side
striking one) will have a 90-day Mediation Period to try to resolve the remaining demands or agree on a
streamlined methodology.
e. If not resolved, either side may opt out of arbitration for the unresolved demands and proceed in court. Opt-outs
must be noticed within 60 days after the Mediation Period ends. If neither side opts out, batching continues until
all demands are resolved.
If a court or arbitrator finds this Batch Arbitration provision unenforceable, the entire Arbitration Agreement is null and void as
to disputes within the Mass Filing. (This clause does not authorize class arbitration.)
33.8 Arbitrator’s Authority; Relief; Fees
• The arbitrator may award individual monetary or non-monetary relief available under applicable law, and must honor
the limitations in these Terms (e.g., Limitation of Liability).
• Attorneys’ fees may be awarded where authorized by statute.
• If you demonstrate that arbitration costs would be prohibitive versus court, Michael DC will ensure you pay no more
than $250 in filing/hearing fees for the arbitration itself (unless the arbitrator finds your claims frivolous or in bad faith,
in which case fees may be shifted consistent with FRCP 11-like standards and the NAM Rules).
• NAM may reduce or modify the timing of administrative fees in its discretion (including in batch matters). Any good-
faith fee challenge tolls due dates while pending.
33.9 Thirty (30)-Day Right to Opt Out
You may opt out of this Arbitration Agreement within 30 days of the later of: (a) October 16, 2025 (the current Effective Date),
or (b) the date of your first use of the Website/Services after that Effective Date.
• To opt out, email us at support@michaeldcsupplements.com with the subject line “ARBITRATION OPT-OUT,” and
include your full name, mailing address, email tied to your account/order, and a clear statement that you wish to opt
out.
• If you opt out, neither you nor Michael DC will be bound by this Arbitration Agreement. A valid prior opt-out remains
effective.
33.10 Court Venue for Permitted Actions; Jury Trial Waiver
To the extent a dispute may proceed in court (e.g., small claims, IP protection, equitable relief, or opt-out consequences),
exclusive venue lies in the state or federal courts located in Harris County, Texas. You and Michael DC waive any right to a
jury trial in any court proceeding to the fullest extent permitted by law
33.11 Severability
If any part of this Arbitration section is found unenforceable by a court of competent jurisdiction, the remainder shall be
enforced to the maximum extent permitted—except that if the Class/Collective Action Waiver or Batch Arbitration clause is
unenforceable as to a Dispute, then the entire Arbitration Agreement shall be null and void for that Dispute (and only that
Dispute). Any severed claim that must proceed in court will be heard exclusively in Harris County, Texas.
33.12 Survival
This Arbitration section (including the Class Action Waiver, Batch Arbitration, Fees, Severability, and Survival provisions)
survives termination of these Terms and fulfillment or cancellation of any orders.
34. Class Action Waiver; Jury Trial Waiver; Governing Law (Outside Arbitration)
• Class/Collective Waiver: Whether in arbitration or court, claims must be brought individually only; no class,
collective, consolidated, mass, or representative actions.
• Jury Trial Waiver: To the extent a dispute is permitted to proceed in court, both parties waive jury trial.
• Governing Law: These Terms (and any non-arbitrable disputes) are governed by the laws of the State of Texas,
without regard to conflict rules; arbitration procedure is governed by the FAA.
35. Automatic Renewal Terms
1. Overview
Certain Michael DC products or services may be offered on a subscription or automatic-reorder basis (“Subscription
Program”). By enrolling in a Subscription Program, you authorize Michael DC, LLC (“Michael DC,” “we,” “us,” or
“our”) to charge your designated payment method for recurring shipments or access at the frequency you select until
you cancel, subject to these Automatic Renewal Terms.
2. Disclosure of Renewal Terms
Before you complete enrollment, the following material terms will be clearly presented on the checkout page:
• the items or services included in the Subscription;
• the billing amount and frequency of recurring charges;
• that charges will continue automatically until you cancel; and
• how to cancel before the next billing cycle to avoid additional charges.
Your affirmative action—such as clicking “Subscribe,” “Enroll,” or another clearly labeled acceptance button—constitutes
your electronic signature and consent to these terms, including authorization for recurring payments.
1. Billing and Recurring Charges
• Each Subscription period constitutes a separate purchase transaction. The amount billed may include applicable taxes,
shipping, and promotional adjustments in effect on the date of each renewal.
• Your selected payment method will be charged automatically on the schedule you selected (e.g., monthly, bi-monthly,
quarterly).
• If we are unable to process payment for any reason, we may suspend future shipments or terminate your Subscription
without notice.
• We may contact you to update your payment information; failure to do so may result in cancellation.
1. Notification of Changes
If the Subscription price, frequency, or product content changes, you will receive advance notice by email (or other
electronic means) at least thirty (30) days before the next billing date. Continued participation after the effective date of
the change constitutes acceptance of the revised terms.
2. Cancellation by You
You may cancel your Subscription at any time by:
• logging into your account and selecting Manage Subscriptions → Cancel, or
• emailing support@michaeldcsupplements.com with “Subscription Cancellation” in the subject line.
To avoid being charged for the next cycle, cancellation requests must be received no later than twenty-four (24) hours before
the scheduled billing date. Once processed, you will receive a confirmation email; cancellations are effective for future orders
only and do not retroactively refund shipped or in-transit items.
1. Cancellation by Michael DC
We reserve the right to modify, suspend, or terminate any Subscription Program at any time for any reason, including
product unavailability, pricing errors, or suspected misuse. If a Subscription is canceled by us, we will issue a prorated
refund for any unshipped prepaid items.
2. Resumption and Reactivation
After cancellation, you may reactivate a Subscription by placing a new order, subject to the terms then in effect.
Reactivated Subscriptions are treated as new enrollments and may reflect updated pricing or frequency.
3. Compliance with State Auto-Renewal Laws
These Automatic Renewal Terms are intended to comply with the Texas Deceptive Trade Practices–Consumer
Protection Act, Federal Trade Commission requirements, and other applicable U.S. auto-renewal statutes. You will
always receive:
4. clear disclosure of material renewal terms before purchase,
5. express consent prior to recurring billing, and
6. a simple, cost-free cancellation mechanism.
36. Text Club / SMS Terms and Conditions
1. Overview
By enrolling in the Michael DCTM Text Club or by otherwise opting in to receive SMS or MMS messages from Michael
DC, LLC (“Michael DC,” “we,” “us,” or “our”), you agree to these Text Club / SMS Terms and Conditions (“SMS
Terms”), as well as our Terms of Use and Privacy Policy, all of which are incorporated herein by reference.
2. Consent to Receive Text Messages
By signing up, you expressly consent to receive recurring automated marketing and informational text messages (e.g.,
order updates, offers, wellness tips, cart reminders, and product announcements) from Michael DC at the mobile
number you provided when opting in.
Consent to receive such messages is not a condition of purchase.
Message and data rates may apply. Message frequency varies.
If you do not agree to these SMS Terms, do not enroll, or text STOP as described below to cancel participation.
1. How to Opt In
Enrollment occurs when you:
• enter your phone number on our website and check the box confirming consent to receive texts;
• sign up during checkout; or
• text a keyword (such as “JOIN” or “MICHAELDC”) to our designated number in response to an opt-in invitation.
When you opt in, you will receive a confirmation text verifying your subscription to the Michael DC Text Club.
1. Message Frequency
Message frequency will vary, but typically does not exceed 6 messages per month, depending on your interactions,
purchases, and preferences. We may adjust frequency or message type (e.g., promotional vs. transactional) without
prior notice but within legal limits.
2. How to Opt Out
You may opt out of receiving text messages from Michael DC at any time by replying STOP, CANCEL,
UNSUBSCRIBE, or QUIT to any message you receive.
After sending one of these commands, you may receive a final confirmation message verifying that you have been
unsubscribed.
You will not receive additional texts unless you re-enroll or provide renewed consent.
You may also opt out by emailing support@michaeldcsupplements.com with the subject line “SMS Opt-Out” and including
your mobile number.
1. Help and Support
If you need assistance with the Michael DC Text Club, reply HELP to any message or contact us by email at
support@michaeldcsupplements.com.
We are available Monday through Friday, 9:00 AM – 5:00 PM CST.
2. Costs and Charges
Michael DC does not charge for participation in the Text Club, but your wireless carrier’s message and data rates may
apply depending on your plan.
Please consult your mobile service provider for details about your plan’s rates and charges for text messaging.
3. Carrier Liability Disclaimer
Carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission from
your mobile carrier and cannot be guaranteed by Michael DC.
Supported carriers may change without notice.
4. Eligibility
You must be at least 18 years old (or the age of majority in your state of residence) to participate. By enrolling, you
represent that you are the authorized subscriber of the phone number used and have the authority to consent to receive
text messages at that number.
5. Privacy and Data
Your privacy is important to us. Information collected through the Text Club, including your phone number and
message interactions, is governed by our Privacy Policy, which describes how we collect, use, and protect your
personal information.
We may share data with trusted third-party service providers solely for the purpose of managing and delivering our
SMS campaigns.
6. Modification or Termination of Service
Michael DC reserves the right to modify, suspend, or terminate the Text Club, or any part thereof, at any time without
prior notice. If the program is terminated, you may receive a final text notifying you of the termination.
7. Governing Law
These SMS Terms and any dispute arising from or relating to your participation in the Text Club will be governed by
the laws of the State of Texas, without regard to conflict-of-law principles. Any disputes that cannot be resolved
informally will be handled in accordance with the Mandatory Arbitration provision in our Terms of Use.
8. Contact Information
If you have questions or concerns regarding these SMS Terms, please contact us at:
Michael DC, LLC
Attn: Legal Department
P.O. Box 3093
Corpus Christi, TX 78463
Email: support@michaeldcsupplements.com
37. Registration and Access Restrictions
1. Account Creation
To access certain features or make purchases through the Michael DCTM website (“Website”), you may create a
personal account (“Account”).
By registering, you agree to:
• provide accurate, current, and complete information about yourself;
• maintain and promptly update that information to keep it accurate; and
• use your Account only for lawful purposes and in accordance with these Terms of Use.
Creating an Account or purchasing through our Website constitutes your agreement to these Terms and acknowledgment that
you have reviewed our Privacy Policy.
1. Eligibility and Age Restrictions
The Website and Services are intended for individuals who are eighteen (18) years of age or older, or the age of
majority in their state or territory of residence, whichever is greater.
By creating an Account or using the Website, you represent and warrant that you meet these requirements and that all
registration information you submit is truthful and accurate.
We do not knowingly collect or solicit personal information from minors. If we become aware that a person under 18 has
created an Account or provided information, we will promptly delete that Account and associated data.
1. Account Security and Responsibility
You are solely responsible for:
• maintaining the confidentiality of your login credentials;
• restricting access to your device or computer; and
• all activities that occur under your Account.
If you suspect any unauthorized access or breach of security, you must immediately notify us at
support@michaeldcsupplements.com with the subject line “Account Security.”
1. Prohibited Activities
You agree not to:
2. Create or use multiple Accounts to mislead or abuse promotions.
3. Use another person’s credentials or impersonate anyone.
4. Access the Website using bots or scraping software.
5. Interfere with Website security or performance.
6. Post or transmit unlawful or infringing material.
7. Engage in fraudulent or deceptive activity.
8. Reproduce or commercially exploit Website content without written consent.
Violations may result in suspension or termination of your Account and referral to law enforcement.
1. Account Suspension, Termination, and Access Restrictions
Michael DC may at its discretion:
• suspend, restrict, or terminate your Account at any time;
• refuse future access to the Website or Services; and
• cancel orders or remove content if you violate these Terms or laws.
Upon termination, your right to access ceases. All provisions that by their nature should survive—intellectual property,
disclaimers, liability, indemnification, arbitration, and governing law—remain in effect.
1. Account Reactivation
If your Account is terminated, you may request reinstatement by contacting support@michaeldcsupplements.com.
Reactivation is not guaranteed.
2. No Transfer or Assignment
Your Account and access rights are personal and non-transferable without written consent from Michael DC.
3. International Access
The Website is operated from the U.S. and intended for U.S. users. If you access from elsewhere, you are responsible
for local law compliance.
38. State-Specific Consumer Notices
1. Texas Consumer Rights Notice
If you are a Texas resident, the following applies under the Texas Deceptive Trade Practices–Consumer Protection Act
(DTPA), Tex. Bus. & Com. Code § 17.41 et seq.:
• You have the right to bring a civil action under the DTPA for false, misleading, or deceptive acts or practices.
• Nothing in these Terms of Use waives any non-waivable rights you may have under Texas law.
• Michael DC, LLC encourages you to first contact our Customer Support at support@michaeldcsupplements.com or
in writing at P.O. Box 3093, Corpus Christi, TX 78463 so we can attempt to resolve your concern promptly and
informally before legal escalation.
• All disputes will otherwise be governed by the Mandatory Arbitration provisions contained in these Terms, which fully
comply with applicable Texas law and the Federal Arbitration Act.
If you have a complaint regarding products or services purchased online and cannot resolve it with us directly, you may contact
the Office of the Attorney General of Texas, Consumer Protection Division, via www.texasattorneygeneral.gov or by mail
at:
P.O. Box 12548, Austin, TX 78711-2548.
1. California Residents – Supplemental Consumer Notice (if applicable)
If you are a California resident purchasing from or interacting with the Website while located in California, the following
supplemental disclosures apply to comply with the California Civil Code § 1789.3 and California Business and Professions
Code § 17538:
• Service Provider: Michael DC, LLC
• Mailing Address: P.O. Box 3093, Corpus Christi, TX 78463
• Email: support@michaeldcsupplements.com
• Telephone: (800) 692-9400
• Fees: Prices for our products and services are displayed clearly at checkout. No additional recurring fees are charged
without your consent as required by California Business & Professions Code § 17602 et seq. (California Auto-Renewal
Law).
• How to Resolve Complaints: If you have a complaint about this Website or wish to request further information, you
may contact us directly using the information above, or reach out to:
The Complaint Assistance Unit of the Division of Consumer Services of the Department of Consumer Affairs, 1625
North Market Boulevard, Suite N-112, Sacramento, CA 95834; telephone (800) 952-5210.
1. Residents of Other States
Consumers residing in other U.S. jurisdictions may have additional rights under their respective state laws. Michael DC, LLC
complies with all state and federal consumer protection statutes applicable to our operations and will honor any legally
mandated remedies that cannot be waived by contract.
1. International Users
The Website and all Services are controlled, operated, and administered from within the United States. Accessing our Website
from territories or countries where its content or products are illegal is prohibited. If you choose to access the Website from
outside the United States, you do so at your own risk and are solely responsible for compliance with local laws. Michael DC
does not warrant that the Website or any Services are appropriate for use outside the U.S., nor that our products meet
regulatory or labeling requirements in non-U.S. jurisdictions.
39. English-Language Clause
1. Controlling Language
These Terms of Use, and any related documents, notices, or communications provided by Michael DC, LLC (collectively, the
“Terms”), are written in the English language and shall be interpreted exclusively in English.
Any translation of these Terms or any Michael DC materials into another language is provided for convenience only. In the
event of any discrepancy, inconsistency, or conflict between the English version and any translated version, the English version
shall control and prevail in all respects.
1. Governing Interpretation
All interpretations, notices, and communications between you and Michael DC shall be conducted in English.
If you are located in a jurisdiction that requires consumer contracts to be made available in another language, you acknowledge
and agree that the English version is the legally binding text and that any translated copy is non-binding and provided solely to
assist comprehension.
1. Consumer Understanding
By accessing and using this Website, you represent and affirm that:
• you understand English sufficiently to read and comprehend these Terms and related policies, or
• you have consulted a translator or legal representative to ensure understanding prior to acceptance.
You further acknowledge that all consent, waivers, dispute resolutions, and other legal communications will be deemed
effective when provided in English, even if translated materials are subsequently provided for convenience.
1. Communications Preference
All correspondence, including legal notices, product documentation, and support communications, will be sent in English.
You may request a courtesy translation by contacting support@michaeldcsupplements.com, but such translations shall not
alter the meaning or enforceability of the original English version.
40. Miscellaneous
1. Entire Agreement
These Terms of Use, together with any incorporated policies (including the Privacy Policy, Automatic Renewal Terms,
Text Club / SMS Terms, and any additional written agreements between you and Michael DC, LLC) constitute the
entire and exclusive agreement between you and Michael DC regarding your access to and use of the Website and
Services.
They supersede all prior and contemporaneous understandings, agreements, representations, and warranties, whether
written or oral, relating to such subject matter.
No employee, agent, or representative of Michael DC has authority to modify these Terms except by written amendment
executed by an authorized corporate officer.
1. Assignment
You may not assign, transfer, or delegate any of your rights or obligations under these Terms without the prior written
consent of Michael DC.
Any attempted assignment in violation of this provision is null and void.
Michael DC may freely assign or transfer its rights and obligations under these Terms without restriction, including to
an affiliate, successor entity, or acquirer in connection with a merger, sale, or restructuring.
These Terms shall be binding upon and inure to the benefit of the parties and their respective successors and permitted assigns.
1. Force Majeure
Michael DC shall not be liable or deemed to be in default for any delay or failure in performance under these Terms or
in the operation of the Website or Services due to circumstances beyond its reasonable control.
This includes (but is not limited to) acts of God, fire, flood, earthquake, pandemic, war, terrorism, embargo,
governmental regulation, labor dispute, internet or telecommunications outage, or any event that materially impairs
performance.
In such cases, Michael DC’s obligations will be suspended for the duration of the event, and performance shall resume as soon
as reasonably practicable.
1. Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court or arbitrator of competent
jurisdiction, that provision will be severed to the extent necessary to preserve enforceability, and the remaining
provisions will continue in full force and effect.
If the invalid provision can be modified to make it enforceable while preserving its original intent, it shall be deemed
automatically amended accordingly.
1. No Waiver
No waiver by Michael DC of any breach or default under these Terms shall be deemed a waiver of any preceding or
subsequent breach or default.
Failure or delay by either party to enforce any right, term, or provision under these Terms shall not constitute a waiver
of that right or provision.
1. Headings and Interpretation
Headings, section titles, and formatting conventions used in these Terms are for convenience only and have no legal or
contractual effect.
All references to “including” or “includes” shall be interpreted as “including, without limitation.”
1. Relationship of the Parties
Nothing contained in these Terms creates or shall be construed as creating a partnership, joint venture, employment,
fiduciary, or agency relationship between you and Michael DC.
You are an independent user accessing the Website for personal, non-commercial purposes.
1. Notice
Unless otherwise specified, all legal notices to Michael DC shall be sent in writing to:
Michael DC, LLC
Attn: Legal Department
P.O. Box 3093
Corpus Christi, TX 78463
Email: support@michaeldcsupplements.com
All notices to you may be delivered via email, postal mail, or posted prominently on the Website, at Michael DC’s discretion.
1. Survival
All provisions that by their nature should survive termination—including, without limitation, Intellectual Property,
Disclaimers, Limitation of Liability, Indemnification, Mandatory Arbitration, Governing Law, and these Miscellaneous
terms—shall remain in effect after termination of your use of the Website or Services.
1. Governing Law and Venue
These Terms and all related matters are governed by and construed in accordance with the laws of the State of Texas,
without regard to its conflict-of-laws principles, and subject to the Mandatory Arbitration provisions contained herein.
To the extent any dispute is permitted to proceed in court, the exclusive jurisdiction and venue shall be in the state or
federal courts located in Harris County, Texas.
41. Effective Date and Version Control
These Terms and Conditions are effective as of October 16, 2025.
Michael DC, LLC reserves the right to amend, revise, or update these Terms at any time without prior notice. Any changes will
be posted on this page with an updated “Effective Date,” and such revisions become effective immediately upon posting unless
otherwise stated.
Your continued use of the Website or Services following any amendment constitutes your full acceptance of the revised Terms
and Conditions.
For your records, please refer to the version number and effective date shown below when reviewing or printing a copy of this
policy.
Version: 1.0
Effective Date: October 16, 2025
Entity: Michael DC, LLC
Mailing Address: P.O. Box 3093, Corpus Christi, TX 78463
Email: support@michaeldcsupplements.com
